Privacy Policy


Legal processes and successors in title

We may also disclose your information to comply with applicable laws, court orders or other valid legal processes, and to enforce or apply our terms of use, any subscription agreement, or any of our other rights.

  • We may transfer or disclose your personal information to any entity which takes over or acquires the relevant F.T. Specialist business.

We also share aggregated, non-identifiable information with third parties. Before sharing this information, we ensure that it cannot identify you as an individual. For example, we regularly release information about the size and growth of our audiences.


How long we retain your personal information

We retain the majority of your personal information for as long as your account is active and therefore open; this allows you to continue accessing our content, products and services.

A summary of how long your personal information is retained can be found below:

Category of DataExampleRetention PeriodJustification for RetentionBusiness intelligenceWeb activity on services offered by F.T. Specialist7 years after account is inactiveTo improve and maintain performance, personalise our services and to provide our product.Comments and Site FeaturesComment on an article or saving an article7 years after account is inactiveTo enable our readers to see other readers’ comments about our content and to improve your experience of our products and services and to enable you to continue accessing site features.Customer service queriesComplaint about non-delivery of email newsletter7 yearsTo provide a case history to assist us to answer your queries.Event registrationSign up information to FT Rankings and ODX events7 yearsFor event administration and, with your permission, to invite you to future events.Subscription informationAccount information relating to your Ignites subscription7 years post-subscriptionTo keep a record of the products to which you have subscribed to in the past across our different brands, to assist with queries.

It is sometimes necessary for us to keep your personal information for longer periods of time, for example:

  • If there is a statutory requirement to retain it;

  • If we require the information for legal reasons or there is a legitimate business need for us to retain it;

  • To ensure we do not contact you if you have asked us not to.


How we keep your personal information secure

We have appropriate technical and administrative security measures in place to help ensure that our users’ information is protected against unauthorised or accidental access, use, alteration, or loss. We use encryption technology, such as Transport Layer Security (TLS), to protect your personal information when you order products or services from us.

We operate a global business, so your personal information (even if you are an EU customer) will be processed and stored outside the European Economic Area (EEA).


Your rights

Under data protection laws, you have rights as an individual in relation to the personal data we hold about you. Depending on where you are based, these rights may include:

  • The right to object to direct marketing - your preferences, including in relation to direct marketing, can be found in your account;

  • The right to access the personal data that we process about you;

  • The right to request the deletion of your personal data;

  • The right to request the rectification of your personal data - you can manage some of this information in your account.

You can exercise applicable rights through your account or by contacting customer services.

Depending on where you are based you may also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO).


Where this Privacy Policy applies

Personal information is collected by F.T. Specialist Inc., The Financial Times (M-M UK) Limited, and The Financial Times Limited on behalf of the Financial Times group of companies and its trading entities. This policy specifically applies to the following titles:

  • Agenda

  • BoardIQ

  • Financial Advisor IQ

  • FUNDFire

  • Ignites (US)

  • Ignites Europe

  • Ignites Asia

  • Life Annuity Specialist

  • MandateWire (US)

  • MandateWire (EU)

  • MandateWire (Asia)

  • P&C Specialist

  • Health Payer Specialist

  • P&C Specialist Commercial

Our Sites are not intended for children under 16 years of age. We do not intentionally collect or use any information from children.

Our Sites contain links to third party websites which are not subject to this privacy policy. We are not responsible for their content, use of personal information, or security practices.

If you have a query in regards to the processing of your personal information, please contact our Data Protection Officer directly at privacy.MM@ft.com.

Data Protection Representatives
To comply with the General Data Protection Regulation (2016/679) and UK General Data Protection Regulation, we have appointed the following representatives:

UK Representative:
The Financial Times Ltd
Registered Office: Bracken House, 1 Friday Street, London, England, EC4M 9BT, UK
Registered Number: 227590
ICO Registration Number: Z7087146
Privacy.Officer@FT.com

EU Representative:
Bird & Bird GDPR Representative Services Ireland
Deloitte House
29 Earlsfort Terrace
Dublin 2
D02 AY28
EUrepresentative.FinancialTimes@twobirds.com.
Key Contact: Vincent Rezzouk-Hammachi

Privacy Notice for United States Consumers

This section of our Privacy Policy applies to consumers who reside in some US States and supplements the information above, as well as the State-Specific information below.

Privacy laws in certain US States may give consumers rights with respect to their personal information, which could include:

  • The right to access the personal information we process about you;

  • The right to request the deletion of your personal information;

  • The right to request the correction of your personal information;

  • The right to opt out of targeted advertising and profiling;

  • The right to opt-out of the sale or sharing of your personal information.

You can opt-out of the sale or sharing of your personal information by clicking the ‘Do Not Sell or Share my Personal Information’ link in the footer of the website. Or, where your personal information is included in one of our Directories, you can email privacy.mm@ft.com. to exercise your right to opt-out.

In addition, residents of some States also have the right to lodge a complaint with its designated Supervisory Authority. Please refer to guidance provided by your relevant Supervisory Authority for further information.

We take the privacy of all of our customers seriously, regardless of location; where we do not fall into scope for a particular State’s privacy law, we still protect customer data in line with this policy.

Privacy notice for California Consumer Privacy Act

This section is intended for California residents and supplements the above.

Rights for California Residents
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, (CCPA) may provide you with additional rights regarding the use of your personal information. These rights include:

  • The right to access the personal information we process about you;

  • The right to know what personal information is collected about you, whether any information is sold or disclosed, and to whom;

  • The right to request the deletion of your personal information;

  • The right to request the correction of your personal information;

  • The right to opt out of automated decision-making and profiling;

  • The right to opt-out from the sale and sharing of your personal information, if applicable;

  • The right to not be discriminated against for exercising any of the rights above.

  • You also have the right to limit the processing of your sensitive personal data, for some purposes; we do not use sensitive personal data for any of these purposes.

You can exercise any applicable rights by emailing ccpa.mm@ft.com . You may be required to submit proof of your identity and/or address, if we are unable to confirm your identity or cannot verify that you are a California resident. We endeavor to respond to a verifiable consumer request within 45 days. You may also designate an authorised agent to make a request on your behalf, subject to proof of identity and authorisation.

Summary of consumers’ personal information we have collected in the preceding 12 months

Categories of Personal Information(as defined by California law)

Sources of InformationBusiness PurposesCommercial PurposesIdentifiers: real name, alias or account name; contact information including email or postal address and telephone number; unique personal identifiers including online identifier and IP address.

Directly from you: as part of the account information you provide when you sign up to our services, or when you enquire about our products or services.

Information we obtain: including information from partners, service providers or public sources.

Providing Services: including fulfilment of orders; running our events; providing customer services; verifying customer information; maintaining accounts and auditing interactions with customers.
Advertising: short term use of personal information for the customisation of ads to make the advertising on our sites more relevant.
Security: including detecting security incidents and debugging.
Quality Assurance: including internal research for technological development and maintaining the quality of our products and services.
Legal: including monitoring compliance with our policies and terms and communicating product changes.
Operational Purposes: other operational purposes, such as recruitment.

Marketing: including sales and promoting products and services.
Advertising: allowing third parties who advertise with us to measure the effectiveness of their ads.
Directories: including the building and ongoing upkeep of directories.

Competitions: including administering prize draws and competitions.Sensitive Personal Information: account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial and ethnic origin; health; sexual orientation.Directly from you: as part of the account information you provide when you sign up to our services, or information collected from completion of our research surveys.Providing Services: including fulfilment of orders; running our events; verifying customer information; maintaining accounts.
Quality Assurance: including internal research for technological development and maintaining the quality of our products and services.Customer Research: including research surveys and interviews.Characteristics: protected classifications under California or federal law, including gender and age.

Directly from you: as part of the account information you provide when you sign up to our services.

Inferred by us: from data we hold about you.

Advertising: short term use of personal information for the customisation of ads to make the advertising on our sites more relevant.

Quality Assurance: including maintaining the quality of our products and services.

Competitions: including administering prize draws and competitions.

Commercial information: including purchase history and transactions; financial details and payment information.Directly from you: as part of the account information you provide when you sign up to our services.

Providing Services: including fulfilment of orders; providing customer services; verifying customer information; accounting purposes and conducting audits.
Security: including detecting security incidents and debugging.
Quality Assurance: including internal research for technological development and maintaining the quality of our products and services.
Legal: including monitoring compliance with our policies and terms.

Not applicable.Professional or employment related information: including job title; industry; company.

Directly from you: as part of the account information you provide when you sign up to our services.
Information we obtain: including information from partners, service providers or public sources.

Advertising: short term use of personal information for the customisation of ads to make the advertising on our sites more relevant.
Quality Assurance: including maintaining the quality of our products and services.

Operational Purposes: other operational purposes, such as recruitment.

Directories: including the building and ongoing upkeep of directories.

Internet/other electronic network activity: online identifiers including device and IP address; geolocation and online behaviour including interest data, interactions with advertisements and records of the actions you take on some of our websites.Indirectly from you: for example through cookies or similar technology when you are using our websites.

Advertising: short term use of personal information for the customisation of ads to make the advertising on our sites more relevant.

Quality Assurance: including maintaining the quality of our products and services.Advertising: allowing third parties who advertise with us to measure the effectiveness of their ads.Audiovisual: audio, electronic, visual and similar information (such as images, videos or call recordings).Directly from you: when you enquire about our products or services, or contact us about your account.

Providing Services: including providing customer services; verifying customer information; maintaining accounts and auditing interactions with consumers.

Quality Assurance: including internal research for technological development and maintaining the quality of our products and services.Not applicable.Inferences: drawn from any of the personal information listed above to create a profile or summary about you (for example, an individual’s preferences or characteristics).Inferred by us: from data we hold about you.

Advertising: short term use of personal information for the customisation of ads to make the advertising on our sites more relevant.

Quality Assurance: including maintaining the quality of our products and services.Marketing: including sales and promoting products and services.


Service Providers
As described in our Privacy Policy above, we share your personal information with third parties for business purposes. Commonly, these include service providers who help to support our business operations and improve our products.

We also use service providers to serve you with advertisements that we believe are relevant to you. These third parties are permitted to process your personal information only for the purposes of providing services to the FT; this may include the use of their own cookies or similar technologies to collect your personal information (IP address or other unique identifier) as part of providing their services to FT.

Do Not Sell or Share My Personal Information
Our Advertising

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act,(CCPA) also provides you with a right to opt-out of the sale and sharing of your personal information. The definition of 'sell and 'share are extremely broad under the CCPA, and may include sharing certain pieces of information with our advertising partners, such as cookie identifiers, geolocation and interactions with advertisements, for the purposes of showing you advertising that is relevant to your interests.

You can choose to block sharing of this data with advertisers. This means that we turn off some types of advertising based on information you have given us and your use of our Sites, ensuring that our advertising partners do not receive this data. By opting out, you will stop receiving adverts that are targeted specifically to you; however, you will still see the same number of adverts on our Sites.

You can opt out using the ‘Do Not Sell or Share My Info’ link located in the footer of the website you are using, if that website shows the types of advertising described above. Alternatively, you can request this by emailing ccpa.mm@ft.com, or by using a designated opt out preference signal.

MandateWire
MandateWire is a news service and database that provides money managers with rapid, reliable and high-value intelligence on institutional asset flows in Europe, North & Central America, Asia, and Middle East and Africa. As part of our service, we offer a database of individuals who work for institutional investors/consultants and are involved in the investment process.

If your contact details have been included in the database, you will have received an email from us containing instructions on how to opt-out, which you can do by emailing support@mandatewire.com or by calling +1 212 542-1245.

More Information
For more information on how we use your personal information and who we share your personal information with, please see our Privacy Policy above or contact ccpa.mm@ft.com .

Changes to this Privacy Policy

This policy was reviewed on 27 September 2024 and last updated on 30 September 2024. Any changes we may make to this privacy policy will be posted on this page. If changes are significant, we may choose to notify you by email or to clearly indicate on our home page that the policy has been updated.

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